10/30/24 Update - Howard Roofing contacted me to go over my concerns with the new roof install. They showed real concern for my roof install & the concerns I had. They were professional, & treated me with a sincere goal of doing whatever it takes to make things right. I understand every job cannot be perfect 100% of the time. I own a business myself. It's what a company does when things do not go as planned that separates them from the rest. Howard Roofing took my concerns seriously.They immediately sent a crew over to inspect the roof & to make sure no nails were left on the ground. I walked around my house daily & have not found one nail. I worked closely with Jason from Howard Roofing. I cannot give Jason enough credit! Jason listened to all my concerns, & addressed every concern one by one. He spent an entire day today making things perfect. The drip edge was replaced to have less seams. The fascia was replaced to match the color of the drip edge. Jason did a phenomenal job! I am using Howard Roofing to replace all gutters, & downspouts. They went beyond my expectations to make sure I was happy with their work & all concerns were addressed. They deserve a 5 star rating!
10/23/24 - Original post. The absolute worst roofing company I have ever seen in 20 years owning a house. They made errors on the order and did not bring plywood. I was to have a section of wood replaced where an old dish salelite was. I found their error before they left and complained. The old guy they sent to my house argued with me from my roof over why I wanted the wood replaced. He said "There is nothing wrong with it". I told him it was ordered and paid for so I want it replaced. Instead of replacing the entire 8ft piece per the quote, they cut a 4ft section instead. The old guy continued to argue with me because he would have to re do the shingles they installed due to their error. The wood had holes in it from the dish satellite and had clear water damage. They were to replace any wood with water damage, however they had no wood delivered. I had to speak with multiple people to get the one piece of plywood delivered. The crew did not speak English and had to use their phone to translate. They were very sloppy, they left trash and debris all over my front and back yard. My neighbor had to complain to the crew to pick up their trash which had blown into the street and his yard. I complained to yet another person at Howard Roofing who did not care about the problems at my house and told me he had to go then hung up on me. The crew was leaving when I stopped them because they forgot to finish the roofing over the bay window. They had to dig out of their dumpster, pieces of metal flashing to finish the already horrible job. When my roof leaks from their repair attempt, they will be responsible. The old guy that argued with me over their screw up had the last name Howard. He stated he has been doing roofs for 30 years. This was not the owner but related to him. I was told the owner only reads emails. Just because you do something for 30 years does not mean it was done right. This was the most rude, argumentative person I have had to deal with from a roofing company and it was their error but he took his frustration out on me the customer. No where close to being professional. Next time when you screw up a job, don't argue with the home owner. Try owning your mistakes so you get better. The pictures of their horrible work are attached. Including the piece of wood with holes in it and water damage the old guy said had nothing wrong with it. 30 years and this guy cannot spot water damage. Maybe overseeing roof replacements is not the job you should be doing. Also, they left trash and nails all over my yard and my neighbors yard. They had to use my ladder to put on the roofing material over the bay window and to get tools they left on my shitty roof. The pictures are hard to see but there are hundreds of plastic pieces all over my yard and my neighbors yard. I strongly suggest using any company over Howard Roofing based on my experience today.
Khaneetah Cunningham
-
September 14, 2024
If you’re faced with the challenging task of replacing your roof, Howard Roofing is the one to call. They did an excellent job with installing our new roof, and all in one day. We were more than pleased with the results. Their attention to detail was great and they worked very well with our insurance company to ensure that the process ran smoothly and the job was done accurately.
The Team was very patient and thorough in answering all of my questions. Everyone was pleasant and very professional.
We ran into a couple of challenging situations along the way but all was taken care of. They are a company of their word. They did an excellent job from start to finish and the roof and gutters look great.
Would Highly recommend!!
Larry Scales
-
October 12, 2024
Howard Roofing recently completed multiple repairs on my home caused by storm damage including a new upgraded roof. Ultimately four separate crews that specialized in certain facets worked on my home. From Jake, the original estimator, and including each crew, they were ALL highly skilled and professional. They also went above and beyond by finding AND repairing (at no extra cost) a couple necessary repairs not even included in the original scope of work. They even sent out a quality inspector to inspect my home to ensure the work met their own lofty standards. I highly recommend Howard Roofing. 5 stars does not seem adequate!
Steve L
-
July 20, 2024
I normally don't write reviews but Howard Roofing did an amazing job on our roof and my Mom's roof replacement in Wentzville, Mo. They were on time, courteous and knowledgeable. The complete process was smooth, beginning to completion. All of the people at Howard Roofing are very responsive to questions and always followed up with “is there anything else I can help you with”. I had an issue with my insurance company, long after the roof was on and the roof was paid for. I called Darryl and he was very understanding and went out of his way to resolve my problem, he went above and beyond. I thank Darryl, Deanna and the rest of the team at Howard Roofing for making my roof experience on our roof and my Mom’s roof topnotch.
Lindsay W
-
September 23, 2024
Howard Roofing was great with our window and roof repairs in early spring. Brent Cooper was our estimator and was highly knowledgeable and very helpful. We will use them again!
Our Address
526 Jeffco Blvd, Arnold, MO 63010, USA
Claim Listing: Howard Roofing & Home Improvements
Please Login or Register an Account to Claim Listing
10/30/24 Update - Howard Roofing contacted me to go over my concerns with the new roof install. They showed real concern for my roof install & the concerns I had. They were professional, & treated me with a sincere goal of doing whatever it takes to make things right. I understand every job cannot be perfect 100% of the time. I own a business myself. It's what a company does when things do not go as planned that separates them from the rest. Howard Roofing took my concerns seriously.They immediately sent a crew over to inspect the roof & to make sure no nails were left on the ground. I walked around my house daily & have not found one nail. I worked closely with Jason from Howard Roofing. I cannot give Jason enough credit! Jason listened to all my concerns, & addressed every concern one by one. He spent an entire day today making things perfect. The drip edge was replaced to have less seams. The fascia was replaced to match the color of the drip edge. Jason did a phenomenal job! I am using Howard Roofing to replace all gutters, & downspouts. They went beyond my expectations to make sure I was happy with their work & all concerns were addressed. They deserve a 5 star rating! 10/23/24 - Original post. The absolute worst roofing company I have ever seen in 20 years owning a house. They made errors on the order and did not bring plywood. I was to have a section of wood replaced where an old dish salelite was. I found their error before they left and complained. The old guy they sent to my house argued with me from my roof over why I wanted the wood replaced. He said "There is nothing wrong with it". I told him it was ordered and paid for so I want it replaced. Instead of replacing the entire 8ft piece per the quote, they cut a 4ft section instead. The old guy continued to argue with me because he would have to re do the shingles they installed due to their error. The wood had holes in it from the dish satellite and had clear water damage. They were to replace any wood with water damage, however they had no wood delivered. I had to speak with multiple people to get the one piece of plywood delivered. The crew did not speak English and had to use their phone to translate. They were very sloppy, they left trash and debris all over my front and back yard. My neighbor had to complain to the crew to pick up their trash which had blown into the street and his yard. I complained to yet another person at Howard Roofing who did not care about the problems at my house and told me he had to go then hung up on me. The crew was leaving when I stopped them because they forgot to finish the roofing over the bay window. They had to dig out of their dumpster, pieces of metal flashing to finish the already horrible job. When my roof leaks from their repair attempt, they will be responsible. The old guy that argued with me over their screw up had the last name Howard. He stated he has been doing roofs for 30 years. This was not the owner but related to him. I was told the owner only reads emails. Just because you do something for 30 years does not mean it was done right. This was the most rude, argumentative person I have had to deal with from a roofing company and it was their error but he took his frustration out on me the customer. No where close to being professional. Next time when you screw up a job, don't argue with the home owner. Try owning your mistakes so you get better. The pictures of their horrible work are attached. Including the piece of wood with holes in it and water damage the old guy said had nothing wrong with it. 30 years and this guy cannot spot water damage. Maybe overseeing roof replacements is not the job you should be doing. Also, they left trash and nails all over my yard and my neighbors yard. They had to use my ladder to put on the roofing material over the bay window and to get tools they left on my shitty roof. The pictures are hard to see but there are hundreds of plastic pieces all over my yard and my neighbors yard. I strongly suggest using any company over Howard Roofing based on my experience today.
If you’re faced with the challenging task of replacing your roof, Howard Roofing is the one to call. They did an excellent job with installing our new roof, and all in one day. We were more than pleased with the results. Their attention to detail was great and they worked very well with our insurance company to ensure that the process ran smoothly and the job was done accurately. The Team was very patient and thorough in answering all of my questions. Everyone was pleasant and very professional. We ran into a couple of challenging situations along the way but all was taken care of. They are a company of their word. They did an excellent job from start to finish and the roof and gutters look great. Would Highly recommend!!
Howard Roofing recently completed multiple repairs on my home caused by storm damage including a new upgraded roof. Ultimately four separate crews that specialized in certain facets worked on my home. From Jake, the original estimator, and including each crew, they were ALL highly skilled and professional. They also went above and beyond by finding AND repairing (at no extra cost) a couple necessary repairs not even included in the original scope of work. They even sent out a quality inspector to inspect my home to ensure the work met their own lofty standards. I highly recommend Howard Roofing. 5 stars does not seem adequate!
I normally don't write reviews but Howard Roofing did an amazing job on our roof and my Mom's roof replacement in Wentzville, Mo. They were on time, courteous and knowledgeable. The complete process was smooth, beginning to completion. All of the people at Howard Roofing are very responsive to questions and always followed up with “is there anything else I can help you with”. I had an issue with my insurance company, long after the roof was on and the roof was paid for. I called Darryl and he was very understanding and went out of his way to resolve my problem, he went above and beyond. I thank Darryl, Deanna and the rest of the team at Howard Roofing for making my roof experience on our roof and my Mom’s roof topnotch.
Howard Roofing was great with our window and roof repairs in early spring. Brent Cooper was our estimator and was highly knowledgeable and very helpful. We will use them again!